1. Information We Collect

We may collect the following types of personal and usage information

a. Personal Identification Information

•  Full Name
• Phone Number
• Email Address
• Organization or Vendor association
• Role (Employee or Driver)

b. Location Data

• Live or background location (when trip-related and with permission)
• Pickup and drop locations
• Travel route history

c. Device and Log Information

• Device type, operating system, and model
• App version and usage logs
• Login timestamps, session activity

d. Documents (for Drivers)

• Driving license, vehicle RC, insurance, permit, and fitness documents
• Profile photo (if applicable)

e. Trip and Activity Data

• Trip history
• Booking details
• Cancellation or feedback inputs

f. How We Use Your Information

We use the information collected to:

• Facilitate and manage trips between Employees and Drivers
• Enable Organizations and Vendors to manage their users
• Ensure account and operational security
• Provide customer support
• Improve platform features and performance
• Comply with applicable laws and legal obligations

3. How We Share Information

We may share information only with:

• Organizations or Vendorsthat manage the user’s access (e.g., to provide trip or usage data)
• Legal authorities, if required under applicable law or in response to legal requests
• Internal staff or support teamsfor troubleshooting and operational maintenance

We do not sell, rent, or trade user data to any third party.

4. Legal Basis for Processing

We collect and process data based on:

• User consent(obtained during onboarding by the Organization/Vendor)
• Contractual necessityto provide the platform services
• Legitimate interestin ensuring platform functionality and safety
• Legal compliance

5. Data Retention

We retain user data:

• For as long as the user remains active on the Platform
• As required by the Organization or Vendor (e.g., for compliance)
• Up to a reasonable period after account deactivation for audits or legal obligations

Data may be deleted upon written request, subject to regulatory requirements.

6. Data Security

We implement technical and organizational measures to safeguard user data, including:

• Encrypted transmission and secure servers
• Role-based access controls
• Regular audits and monitoring

However, no system is entirely immune from breaches. In case of any breach, we will notify impacted users and authorities as required.

7. Your Rights

Depending on applicable laws, users may have the right to:

• Access, review, or correct their personal data
• Request deletion of their data
• Withdraw consent for data processing
• Raise concerns or complaints with a data protection authority

All such requests must be routed through your associated Organization/Vendor, or emailed to our support.

8. Children’s Privacy

MoveAtoZ does not knowingly collect personal data from individuals under the age of 18. If you believe a minor’s data has been collected, please contact us immediately.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” and notify users via the app or email.